About Us

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5+

Years of experience

Providing full range of high exploring protection!

About Us Caraway Insurance Services Limited stands as a beacon of trust and reliability in the realm of insurance. Since our inception on January 29, 2019, we have been dedicated to serving our clients with unwavering commitment and personalized attention.

As a private company limited by shares based in the vibrant city of Hong Kong, we have cultivated a culture of excellence and innovation. Our team comprises seasoned professionals with years of experience in the insurance industry, equipped with the expertise to navigate the complexities of risk management and coverage.

Our commitment to excellence extends beyond the initial sale. We are dedicated to providing ongoing support and assistance throughout the entire insurance process, from policy selection to claims management. Your peace of mind is our priority, and we go above and beyond to ensure that you are fully protected against life's uncertainties.

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Anytime Cancellation Policy

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Money Back Guarantee

We deliver solution with the goal of trusting relationships! - Caraway got you covered.

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We Have A Great History

  • 2019
  • 2021
  • 2022
  • 2022
  • 2023

Established Caraway Insurance

  • Caraway Insurance Services Limited is founded with a vision to provide comprehensive insurance solutions tailored to clients' needs.
  • The company focuses on building a strong network of clients and partners, establishing trust and credibility in the insurance industry.
  • Expansion into new markets and segments, diversifying the range of insurance products offered to cater to a broader audience.
  • Investment in technology and infrastructure to enhance operational efficiency and improve customer service.
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Growth and Innovation

  • Introduction of innovative insurance products and services to meet evolving customer demands and market trends.
  • Expansion of the company's geographical footprint, with the establishment of regional offices to better serve clients across different regions.s
  • Embracing digital transformation and online platforms to streamline processes and improve accessibility for clients.
  • Strategic partnerships and collaborations with industry leaders to enhance service offerings and provide added value to clients.

Consolidation and Optimization

  • Consolidation of market position and optimization of internal processes to drive efficiency and profitability.
  • Implementation of data analytics and predictive modeling to better understand client needs and improve risk management strategies.
  • Launch of targeted marketing campaigns and customer retention programs to enhance brand loyalty and drive business growth.
  • Continued investment in employee training and development to ensure a high level of expertise and professionalism across the organization.
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Innovation and Expansion

  • Launch of mobile app and online portal for convenient access to insurance products and services.
  • Expansion into new lines of business, including health insurance and specialized coverage options to meet emerging customer needs.
  • Acquisition of strategic assets and companies to enhance market presence and strengthen competitive position.
  • Investment in customer-centric initiatives and personalized service offerings to deliver exceptional experiences to clients.

Future Directions

  • Adaptation to changing market dynamics and global challenges, with a focus on resilience and agility.
  • : Innovation in digital technologies and data-driven solutions to anticipate and address customer needs more effectively.
  • Expansion into international markets and strategic partnerships to tap into new growth opportunities.
  • Continued commitment to excellence in service delivery and customer satisfaction, with a focus on continuous improvement.
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Meet Our Team Member

SO Pui Yuk

Chief Executive Officer

Edwin Lau Tin Yeung

Underwriter

Wiliam Kwok-Wai

Underwriter